Terms of service, per 2009-02-23
AgreementThis is an agreement between Nidelven IT Ltd. (NIT) and the
customer (TC) regarding cooperation between the two entities.
Confidentiality
Each party shall not disclose confidential information to any third
party. Each receiving party shall treat confidential information with
the same degree of care as it treats information of its own which it
would not wish to be disclosed.
Backups
Backups are made on a daily/weekly basis and in periods stored
in a separate, long-time storage. Backups older than one week
can be available, but NIT does not make any promises that they are,
and restoration from backups are subject to consulting fees,
where it typically takes 1-2 hours to restore an account.
Database packing
Nidelven IT might pack the customers' Zope database(s), to keep disk
usage down. If the customer does not wish to have the database
automatically packed, the customer must notify Nidelven IT.
Domains
Most domains are registered through Domainnameshop, an accredited
registrar of ICANN and EURid. When paying for a .no .se .dk .is
.be .co.uk .eu .me .us .cn .tw .com/.org/.net/.biz/.name .info
.mobi .as .cc .tv domain through us, you agree to abide by the
terms of service provided by Domeneshop:
http://www.domeneshop.no/terms.cgi
Refunds/cancellations
It is required that the customer gives notice of cancellation at
least 3 months in advance of when the customer wants the service
to end.
For example, if the customer pays a 1 year advance on hosting,
and cancels immediately, the service(s) will run for another 3
months and the remaining 9 months will be refunded. Any bank
(wire) transfer fees or similar required to give the customer
a refund will be deducted from the refund.
Payments for domain services and SSL certificates will not be
refunded, as NIT also pays for these on a yearly basis. Server
solutions are often subject to at least a 12 month commitment
period.
NIT must notify the customer at least 3 months in advance, if a
hosting service provided for the customer by NIT will be discontinued
due to re-organization in NITs services. Any bank (wire) transfer
fees to refund payments for discontinued services will be covered
by NIT.
Software development
Nidelven IT retains all rights to software developed when consulting,
and licenses it to the customer under the GPL license, version 2:
http://www.gnu.org/licenses/old-licenses/gpl-2.0.txt
We believe this is a practical approach to software licensing, as the
customer gets freedom to use the software in many ways, while we
can re-use the software developed.
Any software developed by Nidelven IT as a part of services sold
to customers should be considered proprietary unless otherwise
specified.
Documentation development
Nidelven IT retains all rights to documentation created, and licenses
it to the customer under the Creative Commons By license:
http://creativecommons.org/licenses/by/2.0/
Use of NITs services
If NIT finds that their services have been used to abuse others, by
spamming or otherwise harassing other netizens, NIT reserves the
right to cancel the account and not make any refunds.
About this document
The latest version of the Terms of Service is available on
http://www.nidelven-it.no/weblogs/hosting/search?category=11...
and it may change without notice, but will be posted publically
on the above link. Please subscribe to the hosting weblog if
you wish to keep track of the changes in the TOS.
Disclaimer
This contract is governed by Norwegian law.
SERVICES ARE PROVIDED BY NIDELVEN IT ``AS IS'' AND ANY
EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL NIDELVEN IT OR ITS
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT
OF THE USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
[Permalink] [By morphex] [Terms of service (Atom feed)] [2009 23 Feb 02:04 GMT+2]